Policies

The Circulation department is located on the first floor of the library where patrons may obtain library cards, check out or renew materials, pay fines and update their accounts.

Library Cards:

All patrons borrowing materials must show their valid library card when checking out material. Library cards are not transferable to others and patrons must use their own card to borrow materials.

To qualify for a library card an applicant must show a photo ID and proof of
current address, and fill out an application form.  (Parents or guardians may provide their own ID and proof of address for children.)  Library materials may be borrowed at the time the application is completed.  Thereafter, the presentation of a library card is necessary for borrowing.

The library reserves the right to withdraw borrowing privileges from any patron who provides the library with false registration information, displays unruly conduct, fails to return borrowed materials, or accumulates maximum fines.

All Pelham residents, 6 years of age or older, may obtain a library card at no initial cost.  Non-residents who own property in Pelham or who work for the Town or attend school in Pelham may also be issued a library card at no initial cost.  Library cards may also be issued to other non-residents for an annual fee of $25.00.  Lost cards may be replaced for $2.00.

New patrons, age 14 and older, must fill out an application form to register for a library card.  Applicants under 14 years of age must have a parent or legal guardian give their consent on the application form
before a new card can be issued.  This parental signature is not required for children who are renewing cards.

Patrons assume full responsibility for all use made of their library card. By signing the application form, the borrower agrees to comply with all library rules and regulations; to pay all fines; to be responsible for any loss or damage to materials; to provide immediate notice of any change of address; and to provide immediate notice if the card is lost or stolen.

Circulation Policies

Responsibilities

ALL PATRONS MUST SHOW THEIR VALID LIBRARY CARD
WHEN CHECKING OUT MATERIAL

Library cards are not transferable; patrons must use their own cards to borrow materials.

Patrons assume full responsibility for all use made of their library card. By signing the application form, the borrower agrees to comply with all library rules and regulations; to pay all fines; to be responsible for any loss or damage to materials; to provide immediate notice of any change of address; and to provide immediate notice if the card is lost or stolen.

The library reserves the right to withdraw borrowing privileges from any patron who provides the library with false registration information, displays unruly conduct, fails to return borrowed materials, or accumulates maximum fines.

Fines

The maximum overdue fine charged per item is $10.00 (ten dollars). Fines on overdue materials accrue daily until the item is returned. Fines do not appear on a patron’s account until the item is checked in. Borrowing privileges are suspended when outstanding charges reach $20.00 (twenty dollars) or more on an account.

NOTE: Replacement fees will be charged for lost or damaged items IN ADDITION to any accumulated fines.

Loan Periods

Books, Magazines, Audiobooks:
Loan Period: two (2) weeks
Renewals: two(2) renewals are allowed consecutively for each item
No renewals are allowed on Reserved Items
Limit: None
Fine: $0.25 (twenty-five cents) per day, per item.
Maximum Fine: $10.00 (ten dollars) per item.
Reserves: Yes

DVDs
Loan Period: two (2) weeks
Renewals: two (2) renewals are allowed consecutively for each item
No renewals are allowed on Reserved Items
Limit: None
Fine: $1.00 (one dollar) per day, per item.
Maximum Fine: $10.00 (ten dollars) per item.
Reserves: Yes

Interlibrary Loans
Loan Period: Determined by the lending library
Renewals: Only if approved by the lending library, please contact the ILL coordinator to request a renewal.
Limit: 5 requests at a time
Fine: $1.00 (one dollar) per day, per items
Maximum Fine: $10.00 (ten dollars) per item. Replacement fees will be charged for lost items.

Museum Passes
Loan Period: the day of pre-arranged reservation; reusable passes are due back day after reservation
Renewals: No
Limit: None
Fine: $5.00 (five dollars) per day. (reusable passes only)
Maximum Fine: $10.00 (ten dollars).
Reserves: Yes, up to two weeks in advance of reservation date.

Approved by the Board of Library Trustees
September 8, 2004
Revised March 12, 2008
Revised August 12, 2009
Revised May 12, 2010
Revised May 15, 2017

Renewals and Reserves:
Renewals may be done by telephone or online by logging into your account. Requested (reserved) material cannot be renewed.

Materials may be requested (reserved) either online or through a librarian. A librarian will contact you (by phone or email) when your request is ready to be picked up. Requested material is generally held for seven days until it is reshelved or given to the next waiting customer.

Interlibrary Loan:

Interlibrary Loan is a cooperative service among libraries for borrowing materials. Items requested are located, ordered, and, if available for loan, shipped by the State Library Van Delivery Service. ILL services are offered to all patrons who have a current library account. The librarian will call you when your requested item is available.

Things to keep in mind:

We can not request new books that have been published in the last six months.

If the item is available in-state, it will take between 2-4 weeks. It may take longer if the item is checked out at one of the other libraries.

Patrons may request up to 5 items at one time. To fill out an ILL request, use the form here.

Donations:

The Library welcomes gifts of new books, DVDs, unabridged audiobooks on CD; new magazine subscriptions; museum passes, etc. If a special dedication or acknowledgement is requested, please see the Library Director.

The Library also welcomes the donation of used books, videos, and audiobooks as long as the materials are in good condition. Out-of-date encyclopedias, textbooks, Reader’s Digest condensed books, and old magazines are NOT accepted. (Paperbound materials are recyclable.)

We will first attempt to add the item(s) to the Library’s collection. However, if we already own it, or the material is out of date, or does not otherwise fit the scope of our collection, we may sell it here in the library or offer it to the Friends of the Library in Pelham (FLIP), for their annual book sale, which also benefits the Library.

If you would like a receipt for your donation, we have a gift acknowledgement letter. This will be your receipt for tax purposes. As the recipient of the donation, the Library is prohibited by law from appraising the donated property. It is your responsibility to list the items and assign a value to them (or get them appraised).

Museum Passes:

The library has several discount passes to area museums. Passes may be reserved up to 7 days in advance. See a full list of passes.

Molly Hobbs Meeting Room Policy and Application

Click here for the policy and application.

Pelham Public Library Patron Behavior Policy

Purpose: The purpose of this policy is to protect the rights of individuals who use library materials or services, to protect the rights of staff, to assist staff in efficiently conducting library business, and to preserve library facilities and materials.
Rules and Regulations:
The following behavior is not allowed by library patrons on library premises. The library premises include the library building and surrounding grounds, parking lot, street, and seating area at the portion of the Village Green adjacent to the library building.
1. Refusing to follow the instructions of library staff. 2. Engaging in any behavior that endangers the safety or health of themselves or others. 3. Violating local, state, or federal law. 4. Vandalizing or deliberately destroying library material or property. 5. Stealing library material or the personal property of other patrons or staff members. 6. Disrupting or interfering with library procedures. 7. Using abusive language or engaging in other harassing behavior toward other patrons or staff members. 8. Speaking loudly, laughing, or making other noise that disturbs or could disturb other patrons. 9. Speaking on a cellphone outside of the vestibule area. 10. Smoking cigarettes or drinking alcoholic beverages. 11. Lying or sleeping on a floor, couch, table, or seat. 12. Not wearing shoes or shirt. 13. Soliciting for services, money, items, or signatures that do not reflect library related activities, without first obtaining permission. 14. Skateboarding, rollerblading, using scooters or hoverboards. 15. Running, climbing, or standing on furniture. 16. Blocking in any way entryways, vestibules, book returns, computer access, restrooms, elevator passageways, or other common areas. 17. Abusing or inappropriately using elevator or automated doors. 18. Misusing computers or other equipment, including tampering with or changing configurations or software on library computers or displacing, disabling, or unplugging library equipment. 19. Personal hygiene that emanates an odor that hinders others’ ability to use and work in the library. 20. Displaying sexually explicit material. 21. Photographing or recording other patrons without consent. 22. Bullying, including using abusive or offensive language, insulting, teasing, engaging in repeated antagonistic behavior, and/or spreading rumors or false claims about another patron. 23. Online bullying (cyberbullying), including using email, text messages, games, chat rooms, or social networking sites to engage in bullying behavior. 24. Other behavior deemed inappropriate by the Library Director or staff.

Noncompliance:
Patrons found in violation of the behavior policy are subject to the following:
● Warning. When possible, patrons violating the behavior policy will first be issued a warning. In the case of extreme or dangerous behavior, it is permissible for staff to skip the warning step and proceed directly to more serious action. ● Loss of privileges. Patrons engaging in cyberbullying will lose computer privileges for a period of time determined by the Library Director. ● Expulsion. Patrons who refuse to behave appropriately will be asked to leave the library premises. ● Calling the police. In cases where patrons pose a clear danger to themselves or others, or when patrons refuse to leave the library premises after being asked to do so by the Library Director or a staff member, the Library Director or staff member will call the police for assistance. ● Barring. Patrons may be barred from the library premises for a period of time to be determined by the Library Director. During the period of barring, the patron will not be allowed to enter the building or grounds.
Patrons subjected to penalties or barring due to failure to follow the behavior policy may appeal the action by contacting the Library Trustees.
Adopted by Pelham Public Library Board of Trustees, December 21, 2016